Cluster Sales Manager (Chinese Speaking)

Job description

We’re looking for a Cluster Sales Manager for Crowne Plaza and Holiday Inn & Suites Vientiane, responsibility for the efficient operation of the Sales & Marketing Department to provide exceptional products and services within brand operating standards.



**A little taste of your day-to-day:**



Every day is different, but you’ll mostly be:



Sales and Marketing related duties and responsibilities for Crowne Plaza & Holiday Inn & Suites Vientiane under the general guidance and supervision of Cluster Director of Sales & Marketing within the limits of established parameter.

The person will represent an assigned segment (Corporate, Wholesale, Residential).



The role includes overseeing, planning, developing and directing all aspects of sales strategy/ activities (sales visit/entertainment, client appreciation activities, IHG sales campaign, oversea business trip, etc).

For human aspect, the person needs to lead and promote a resilient and IHG Winning Ways working environment, not limited to Sales & Marketing department but to the hotel team as a whole.



+ Monitors competitors activities benchmarking with Crowne Plaza & Holiday Inn & Suites Vientiane and form as market intelligence.

+ Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rates both static and dynamic offers.

+ Services existing business through the management of account base, expanding the existing base by new business conversion.

+ Refers sales leads to appropriate personnel within IHG through IHG Lead Share if applicable,

+ Sell all facets of the member hotels.

+ Develop and maintain a regular pattern of sales calls, meeting with principals of target market.

+ Monitors existing business and inputs into sales strategy meetings.

+ Serve as a contact points for client as well as companies in their portfolio.

+ Builds profile of local and overseas market place through attendance at various events and local market place.

+ Evaluation of joint marketing opportunities & partnerships with key clients.

+ Answer questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.).

This also includes site inspection,



**What We need from you:**



+ Bachelor’s degree / higher education qualification / equivalent in marketing or related field 

+ Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team

+ Strong knowledge of local businesses and business trends required 

+ Must speak Chinese language

+ Communicates in written and spoken English

+ Excellent interpersonal, communication and organizational skills

+ Strong leadership skills, with the ability to engage, train and coach a team to achieve great result



**What you can expect from us:**



Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives.



IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.



So, join us at **_Crowne Plaza and Holiday Inn & Suites Vientiane,_** and you’ll become part of our ever-growing IHG family.



At IHG, we’ve made a promise.

As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good.

Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.

Want to be part of the journey?



Travel is a journey.

We help make it a joy.



Please send your update cv to: pareesa.jiannitithorn@ihg.com

The shortlisted candidates will be contacted for further interview appointment.



Don't quite meet every single requirement, but still believe you'd be a great fit for the job?

We'll never know unless you hit the 'Apply' button.

Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.

We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Required Skill Profession

Other General